What are we talking about?


Capacity: Typically measured in watts (W), kilowatts (kW), or megawatts (MW), the maximum electric output produced from a generator or the maximum electric consumption by a load.   From the small energy requirement of a 100-watt light bulb to the multi-megawatt power generation plants that serve the entire community, the utility must manage the entire capacity of the electrical system, matching supply with demand in real time.

Commercial and Industrial Customers: Electric utility customers including businesses, governmental, institutional, industrial, and retail organizations that purchase energy from utilities.

Customer Portal™: Innovari’s software solution that helps customers improve their building’s energy efficiency and performance. This software provides commercial customers with increased visibility into their facility and over their participation in utility programs. It offers the ability to modify or opt-out of demand side management events, and more – all through an intuitive interface. The Customer Portal also enables advanced communication between the utility and the customer, which allows utilities to provide businesses with advanced data and analytics on building energy use, power quality notifications, targeted messaging, and more.

Demand Response (DR): According to Federal Energy Regulatory Commission, the historic definition of demand response is: “Changes in electric usage by end-use customers from their normal consumption patterns in response to changes in the price of electricity over time, or to incentive payments designed to induce lower electricity use at times of high wholesale market prices or when system reliability is jeopardized.” With Innovari, demand response operates with surgical precision – even associating loads to a phase on a feeder. It’s based on two-way (rather than one-way) information exchange to provide more granular data about load control in real time. It is fully automated and invisible to the customer. And it prioritizes the customer’s preferences so not to disrupt business operations.

Distributed Energy Resources (DER): Most often, these include small, modular power generating technologies, such as rooftop solar, wind, or conventional generators (like diesel or microturbines) located near the point of energy consumption.  It can also include battery energy storage.

Energy Agent™: Innovari’s Energy Agent™ is a utility-owned and utility-branded hardware solution installed at the customer site. It collects and transmits real-time, verifiable data about energy use and load control to the utility and obtains the instructions necessary to participate in utility programs. The Energy Agent™ connects directly with customer’s HVAC, lighting systems, and other loads to automate participation in verifiable demand side management programs. Customers can change their preferences and settings (including thermostat settings and lighting controls) directly from Innovari’s Customer Portal™. Customers can also opt out of programs, and they have scheduling line-of-sight at all times, ensuring zero impact to business operations.

Grid Agent™: An advanced combination of electrical sensing equipment and processing technology installed at locations throughout the grid. The Grid Agent™ monitors real-time electrical waveform data and applies advanced engineering analytics to help utility engineers improve grid performance.

Grid Optimization: The process of tracking and improving the efficiency, reliability, and overall performance of the power grid.

Interactive Energy Platform™: The Innovari Interactive Energy Platform™ is built on utility and customer hardware, software, and communications solutions that work together to securely communicate, analyze, and respond to real-time, verifiable data about energy use and load control – from generation to consumption. The platform enables solutions that address the utility’s core challenge – the load duration curve – to unlock access to affordable capacity at any time, improving overall system utilization, reliability, efficiency, and financial performance of the power grid.

Load Curve Agility: The ability of Innovari’s solution to unlock access to affordable capacity, in real time, based on changes in electricity supply and demand, and the ability to predict when and how these changes might occur, improving system utilization.

Network Operations Center (NOC): The hub of Innovari operations. In connection with multiple redundant data centers, the NOC enables utility and customer data exchange with multiple levels of physical and cyber security. Communication and data security connecting the NOC, the customer, and the utility are built to exceed NERC-CIP standards and utilize the communication standards that each utility prefers, such as ICCP, portal, web services, and more.

North American Electric Reliability Corporation Critical Infrastructure Protection (NERC-CIP):  These industry standards for reliability and security are mandatory, and Innovari solutions are built to exceed them.

Rate-Based Assets: Innovari’s technologies are rate-based assets that qualify as plant-in-service assets under Federal Energy Regulatory Commission (FERC) accounting guidelines. As rate-based assets, Innovari’s solutions provide utilities with opportunities to increase their earning potential.

Real-Time, Verifiable Load Control and Two-Way Communications: We provide real-time and verifiable information on capacity, load control, distributed energy resources management, and power quality between utilities and customers – for an individual site or aggregated to a feeder, substation, or targeted control area level. This enables a number of key benefits – including the ability for utilities to access generation-quality capacity without building new power plants.

Utility Portal™: The utility software solution that enables utilities to securely schedule, dispatch, and monitor demand side energy resources with real-time verification and analysis, just as they would a generator.